Maximize Your Uptime

We deliver responsive, reliable service, cost savings and sustainability to bio-pharma laboratories.

ATG Service Has Expanded Our Capabilities

Expert Chromatography Capabilities in the United Kingdom and Europe

Expert Service and Repair of Centrifuges and Incubator Shakers

Your Challenges In The Lab

  • Significant downtime costs

  • Slow service response times

  • Repeat service visits to resolve issues

  • High cost of OEM repairs and parts

  • Few service options for older instruments

  • Pushed into expensive new systems

ATG Service Solves Your Lab’s Critical Needs

ATG Service provides repair, maintenance and service contracts for laboratory research and bioprocess instruments, serving customers in the United States and Europe.

We specialize in the full suite of Cytiva™ AKTA™ FPLC, Biacore™ SPR systems, and Typhoon imaging systems; Molecular Devices SpectraMax® microplate readers; BioTek® microplate washers, Beckman Coulter®, Sorvall®, and Eppendorf® centrifuges; Infors®, New Brunswick®, Kuhner® and most other brands of incubator shakers.

With two decades of experience, we understand these instruments as well as the manufacturers, and it allows us to provide top-quality service.

 

48 Hour Response

 

Customer Aligned

First Visit Resolution

 

Contract Flexibility

Lower Cost

 

Meet GxP Standards

Certified Engineers

 

Dedicated Support

Instruments We Service

  • FPLC Chromatography

    We service all models of Cytiva™ (GE Healthcare) AKTA™ FPLC systems

    Instruments Serviced

  • Microplate Readers

    We service all Molecular Devices® SpectraMax® microplate readers

    Instruments Serviced

  • Microplate Washers

    We service all models of BioTek®/Agilent® microplate washers

    Instruments Serviced

  • Bioprocess

    We offer an expert alternative to the OEM for your bioprocess equipment.

    Instruments Serviced

  • Centrifuges

    We service all models of centrifuges, including Beckman®, Sorvall®, and Eppendorf®.

    Instruments Serviced

  • Incubator Shakers

    We service all models of incubator shakers, including New Brunswick®, Infors®, Kuhner®, and more.

    Instruments Serviced

  • Surface Plasmon Resonance

    We service all models of Cytiva™ Biacore™ Surface Plasmon Resonance (SPR) Platforms.

    Instruments Serviced

  • Typhoon® Imaging Systems

    We service all models of Cytiva™ Amersham™ Typhoon™ biomolecular imaging systems.

    Instruments Serviced

Labs Across North America & Europe Rely on ATG

More than 1,000 institutions across North America and Europe rely on ATG for service of their critical laboratory instrumentation, including many large pharmaceutical companies, CROs/CDMOs, expanding biotechnology firms, major research universities, and government laboratories.

10000

Instruments Serviced

1500

Companies Served

96

Net Promoter Score

17

Years of Service

28000

Work Orders

 

We Provide Comprehensive Laboratory Instrument Services

  • Full suite of service contract options

  • Preventative maintenance

  • Instrument calibrations

  • Installation Qualification / Operational Qualification (IQ/OQ)

  • Diagnosis and repairs

  • Moves

  • Bioprocess instrument services

  • Emergency repairs

Our Services

We Buy, Sell, and Lease Refurbished Laboratory Equipment

While service has been and always will be ATG’s core DNA, we do sell and lease refurbished laboratory equipment backed by ATG service contracts and warranties. In addition, we help our customers recover value for unused or decommissioned assets:

  • Buy equipment for cash, one system or a lab liquidation

  • Accept trade-in equipment for service credits

  • Expert, free equipment assessments

Refurbished Equipment

Bioprocess Equipment Services

ATG offers a high quality, expert alternative to the equipment manufacturer for your bioprocess equipment.

In addition to knowing the instruments inside and out, our engineers are well versed in GDP, GMP, and GLP.

Our service allows for custom validation paperwork as well as procedures including additional check points to meet GxP standards.

Bioprocess Services

We’ll respond with a quote in just a few hours

Or Call Us At 860.449.0886 (US / Canada) or 00.44.95.05.70.63 (UK / Europe)

We Serve Top Institutions across North America and Europe

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Testimonials

Testimonials
Site Manager
Unity Lab Services
Site Manager
Unity Lab Services

I am a long lasting fan of ATG. My experience with them has been awesome, no matter which customer site I have been employed at. The prompt, detailed replies are appreciated by site managers and end-users combined. Whether I am inquiring about updates on depot repairs, requesting paperwork, or just questions in general regarding equipment they service – ATG has always been prompt and helpful. I am happy to recommend ATG as they have given us customer service that is second to none and look forward to continue working with them to provide service for any product ranging from BioTek plate washers to GE AKTA skids.

Site Manager
Unity Lab Services
Facilities Planner/Scheduler
FUJIFILM Diosynth Biotechnologies
Facilities Planner/Scheduler
FUJIFILM Diosynth Biotechnologies

Very responsive and flexible service provider capable of adjusting to our company needs and requirements.

Facilities Planner/Scheduler
FUJIFILM Diosynth Biotechnologies
Scientist I
Inventprise LLC
Scientist I
Inventprise LLC

Analytical Technologies Group has an expert team that assisted our company to build up a cGMP-compliant AKTA system in a very fast manner. They also provided professional services on the repair and maintenance of our equipment.

Scientist I
Inventprise LLC
Meng Z
Ph.D
Meng Z
Ph.D

ATG provides wonderful services. They help us solve our problems with AKTA™ systems extremely fast and efficiently. We would definitely recommend their services

Meng Z
Ph.D
Lab Coordinator
The Rockefeller University
Lab Coordinator
The Rockefeller University

ATG provides exceptional service exceptionally well. Their technicians and staff are friendly, knowledgeable, and efficient—ATG is always ready to make sure that our equipment is up and running as quickly as possible. I would recommend their services to any lab looking for quick, affordable, and effective repair services

Lab Coordinator
The Rockefeller University
Evan L
Keros Therapeutics
Evan L
Keros Therapeutics

As a small Series A company trying to stretch every dollar with used equipment, problems are bound to arise. ATG has been wonderful to work with - responding immediately when issues arise, and minimizing instrument downtime that we cannot afford

Evan L
Keros Therapeutics
Fortune 500 Pharma
Fortune 500 Pharma

I wanted to let you know how impressed I am with the level of service your team has provided. It is a huge benefit to the R&D team to have such fast turnaround time when an instrument breaks down. The service technicians are very knowledgeable in all the instruments they service for us and come prepared with parts necessary to fix the issue. We have not had this level of service in the past from other instrument service vendors. I have great confidence in your team at ATG to fix the problem right the first time in the quickest time possible

Fortune 500 Pharma
Lawrence D
Corning Incorporated
Lawrence D
Corning Incorporated

Finding and scheduling service on our array of scientific equipment using OEM services has always been time consuming and not always successful. ATG has consistently been fast to respond and does the service right the first time. Their staff is courteous and friendly. The field personnel are very knowledgeable and professional. They have been a pleasure to work with and I look forward to a long relationship with ATG

Lawrence D
Corning Incorporated
Rachel W
MassBiologics
Rachel W
MassBiologics

We have had several of our AKTA FPLCs serviced by ATG. The sales team is very responsive and technicians are very knowledgeable and great at explaining their findings. We are very happy with our experience with ATG

Rachel W
MassBiologics
Patrick C
Lake Pharma Protein Sciences Director
Patrick C
Lake Pharma Protein Sciences Director

ATG is always quick to respond when our instruments need service repairs. Their engineers do a great job minimizing instrument down time

Patrick C
Lake Pharma Protein Sciences Director

We Service Labs in the United States and Europe

Meet our team to learn how we can help

Request a quote today

Let us know your needs. We’ll respond within one business day.

ATG North American Headquarters

860.449.0886 (US / Canada)

ATG European Headquarters

00.44.95.05.70.63 (UK / Europe)

Note: Danaher is the owner of all Cytiva™/AKTA™/Amersham™/Molecular Devices®/SpectraMax® brands and products. Agilent Technologies, Inc. is the owner of all BioTek®/Agilent® brands and products. All trademarks are the property of their respective owners.